Tasks & Projects

Tasks and Projects help you plan, organize, and track work beyond individual tickets. Use projects to group related work, and tasks for individual action items with deadlines, assignments, and progress tracking.

Tasks Manager

Go to Tasks Manager in the Super Dashboard sidebar to see all tasks. Just like tickets, you can view tasks in a table, Kanban board, or calendar view.

Kanban View

Switch to the Kanban view to see tasks organized by stage: To Do, In Progress, Review, and Completed. Each card shows the task ID, title, assignee, due date, progress bar, priority, and status (e.g., Overdue, days left). Drag and drop tasks between columns to update their status. Use the Filters, date range, and search to narrow down the list.

Tasks Kanban board with To Do, In Progress, Review, and Completed columns

Calendar View

Switch to the Calendar view to see tasks and tickets on a weekly schedule. The calendar shows:

Week view — Tasks and tickets arranged by day and hour (e.g., 7 am–12 pm). Navigate with the arrows or use Start Date, Week, and Today buttons.
Time axis — Hours are shown in your company timezone (e.g., GMT+00).
Weekend vs weekday — Weekends are marked as non-working; weekdays show working hours.
Task cards — Each card shows ID, title, assignee, progress (%), priority, due date, and status (e.g., Overdue by 1d, days left). Tasks linked to tickets show a Ticket button.
Filters — Use the Filters dropdown, search, date range (This Week, custom range), and Prefs to refine what you see.

Click the + Task or + Ticket buttons to create new items. You can drag tasks to different time slots to reschedule them.

Tasks calendar view with weekly schedule, tasks by day and hour, and weekend/weekday indicators

Filtering Tasks

Filter tasks by:

Status — To Do, In Progress, Completed, On Hold
Priority — Low, Medium, High, Critical
Assignee — View and work on ticket/task/project with the person assigned to it
Date Range — Tasks created or due within a period

Creating a Task

Click Create Task

In the Tasks Manager, click the Create Task button.

Fill in the details

Title — What needs to be done
Description — Detailed explanation (rich text supported)
Priority — How urgent is this task
Assigned to — Who should work on it
Assignee — Person who can view and collaborate with the Assigned to user
Due Date — When it should be completed
Attachments — Upload relevant files

Save the task

Click Save. The assignee receives a notification about the new task.

Working on a Task

Click any task to open its detail view with a right-hand panel:

Task detail panel with Details, Comments, Tags, Logs tabs

From the task detail panel you can:

Update status — Move it from In Progress to Completed, etc.
Add checklists — Break the task into smaller sub-items and check them off
Add comments — Discuss the task with your team
Attach files — Upload documents, screenshots, or other files
Set dependencies — Link tasks that must be completed first
Log time — Track how many hours you spent on this task
View activity log — See every change made to the task

Checklists

Checklists help you break a task into smaller steps. Each checklist item can be checked off as you complete it, giving you a clear view of progress.

Click Add Checklist in the task detail view
Type each item and press Enter
Click the checkbox to mark items as done
The task shows a progress bar based on completed items

Projects Manager

Go to Projects Manager in the Super Dashboard sidebar to see all projects. Projects are containers that group related tasks together.

Creating a Project

Click Create Project and fill in the project name, description, and team members. Once created, you can add tasks to the project.

Project Detail View

Click a project to see:

All tasks within the project
Progress overview — How many tasks are completed vs. remaining
Team members — Who is working on this project
Timeline — Overall project schedule

Using Templates

Templates save you time by pre-filling common task or project setups. When you create a new task or project, you can choose from existing templates that include pre-defined fields, checklists, and assignments.

Tip

Use the Kanban board view to quickly visualize which tasks are in each stage. Drag and drop tasks between columns to update their status without opening each one.